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Respond to Service Challenges

  • Ended
  • 432 Singapore dollars
  • 2 Kallang Avenue, CT Hub, #06-28 Singapore 339407

Service Description

This course equips learners with the essential technical skills and competencies to identify triggers in the service environment that lead to service challenges, apply service recovery procedures to respond to challenging service situations and report unresolved service challenges to the appropriate relevant stakeholders. ​Course fees: $432 (w 8% GST) Course duration: 2 Days (16 hours) Course Code: TGS-2019503356

Contact Details

#03-08 2 Kallang Ave, CT Hub, Singapore 339407

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