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Introduction to Electric Vehicles

This course equip learners on the introduction of different types of Electric Vehicles, and equipped participants with basic knowledge of electric motors, power semiconductor devices, converters and inverters, battery management system, charging infrastructures and new employment opportunities in Electric Vehicle Industries.  

Course fees: $276.06 (w GST)

Course duration: 1 Day (8 hours)

For queries, kindly contact Andy at 9026 1954 or email andy.lim@adeptacademy.com

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Perform Product Demonstration 

This course equips learners with the essential technical skills and competencies to prepare for product demonstration, conduct product demonstration and elicit customer experience on the effectiveness of product demonstration.

Course fees: $428 (w GST)

Course duration: 2 Days (16 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Visual Merchandising Presentation 

To equip learners with knowledge and ability in handling of merchandise, and knowledge relating to visual aspects of display, safety and organisational processes and procedures for display.

Course fees: $353.10 (w GST)

Course duration: 1.5 Days (12 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Provide Product Advice 

Source, develop and maintain current product knowledge. Establish customer’s requirements. Provide advice and recommend products.

Course fees: $363.80 (w GST)

Course duration: 2 Days (16 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Service Planning and Implementation 

Service Planning and Implementation can help learners to identify their roles in the service value chain, and the service standards in their organisation and how they can work with the team to solve service performance issues, and if necessary, to escalate accordingly.

Course fees: $214 (w GST)

Course duration: 1 Day (8.5 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Handle Event Planning Activities

This unit covers the knowledge and application skills required to Describe types of events and styles for setting up venue, describe technical equipment required at the event

Process in coordinating event planning services and regulatory compliance for an event.

Course fees: $363.80 (w GST)

Course duration: 2 Days (16 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Respond To Service Challenges 

This course equips learners with the essential technical skills and competencies to identify triggers in the service environment that lead to service challenges, apply service recovery procedures to respond to challenging service situations and report unresolved service challenges to the appropriate relevant stakeholders.

Course fees: $428 (w GST)

Course duration: 2 Days (16 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Essential Service Skills 

This course equips participants with the essential technical skills and competencies to deliver quality service to customers by establishing customer’s requirements, recommending product and service based on customer’s needs and expectations, closing sales to create a positive customer experience while maintaining a positive image and persona when interacting with customer.

Course fees: $607.76 (w GST)

Course duration: 3 Days (22.75 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Engage in Service Innovation 

This introductory training provides learners with an overview of how organizational use service innovation to create desired customer experiences. It will provide them a better grasp of how to approach and produce unique services and concepts that will meaningfully improve and reimagine the customer journey. The goal is to establish a more sustainable and effective ecosystem for organizational success by generating an engaging user experience.

Course fees: $363.80 (w GST)

Course duration: 2 Days (16 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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People and Relationship Management 

This course will also inculcate soft skills training to alleviate learners’ emotional intelligence that is necessary to effectively resolve challenges. 

Course fees: $428 (w GST)

Course duration: 2 Days (16 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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Workplace Safety and Health Practices Implementation

This course intends to give training to employees in the service line, furnishing them with the vital learning and abilities to do their tasks in a protected and effective manner by adhering to safe work practices and risk control procedures. As well as equipping employees with the knowledge and abilities to place safety control measures in the workplace to build a safer and healthy work environment.

Course fees: $203.30 (w GST)

Course duration: 1 Day (8 hours)

For queries, kindly contact Damien at 8587 6692 or email damien.tay@adeptacademy.com

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