Wed, 19 May



Respond to Service Challenges

Course Fee: $400 (excl. GST) Course Duration: 2-Day Course (16 Hours) SkillsFuture Credit Claimable

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Respond to Service Challenges

Time & Location

19 May 2021, 9:00 am – 20 May 2021, 6:00 pm


About the Event

This course equips learners with the essential technical skills and competencies to identify triggers in the service environment that lead to service challenges, apply service recovery procedures to respond to challenging service situations and report unresolved service challenges to the appropriate relevant stakeholders.

If you have any questions, feel free to get in touch with us at or +65 6602 8282

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