View our courses
Business Negotiation
This course aims to provide learners with the opportunity to develop change management strategies implementation and be able to communicate these strategic plans to their teams effectively.
Course Fees: $972 (w 8% GST)
Course Duration: 2 Days (16 Hours)
Course Code: TGS-2022017744
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Food Safety Course (level 1)
This programme aims to equip food handlers of both retail and non-retail food establishments with the knowledge and application skills to follow food safety and hygiene procedures and policies, as well as maintain the cleanliness and upkeep of premises.
Course Fees: $162.00 (w 8% GST)
Course Duration: 1 Day (7.5 Hours)
Course Code: TGS-2023018120
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Effective Interviewing
This course aims to provide learners with the competencies to identify suitable candidates for the organisation and preparing interview questions and follow up based on organisational procedure.
Course Fees: $864.00 (w 8% GST)
Course Duration: 2 Day (16 Hours)
Course Code: TGS-2023018141
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Workplace Communication
This course aims to provide learners with the opportunity to master effective workplace communication and be able to implement and develop efficient communication plans and strategies suitable for the organization.
Course Fees: $810.00 (w 8% GST)
Course Duration: 2 Day (16 Hours)
Course Code: TGS-2022017727
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Adapting to Change
This course aims to provide learners with the opportunity to identify key global trends and context that affects employability and competitiveness as well as remaining skillful and employable for self and organization.
Course Fees: $810.00 (w 8% GST)
Course Duration: 2 Day (16 Hours)
Course Code: TGS-2022017725
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Sales Target Management
This course aims to provide learners with the opportunity to be able to set, analyse and achieve sales target and guide their team members to improve sales performance in the store according to business objectives.
Course Fees: $810.00 (w 8% GST)
Course Duration: 2 Day (16 Hours)
Course Code: TGS-2022017726
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Introduction to Electric Vehicles
This course equips learners on the introduction of different types of Electric Vehicles, and equipped participants with basic knowledge of electric motors, power semiconductor devices, converters and inverters, battery management system, charging infrastructures and new employment opportunities in Electric Vehicle Industries.
Course fees: $276.48 (w 8% GST)
Course duration: 1 Day (8 hours)
Course Code: TGS-2021004260
For queries, kindly contact Andy Lim at 9026 1954 or email andy.lim@adeptacademy.com
Fundamentals of thePersonal Data Protection Act(2020)
This course equips participants with practical data governance and data protection knowledge and skills, and learn to utilize risk-based tools to establish a robust data protection for their organization.
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Overview of the Personal Data Protection Act (2012)
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Data Protection Provisions and Do Not Call Provisions
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Role of Data Protection Officer
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Create an Organisation’s Data Inventory Map and possible areas of non-compliance
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Dispute resolution
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Training and communications for compliance to data protection
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Managing data breaches
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Communications plan and management reporting
Course fees: $756 (w 8% GST)
Course duration: 3 Days (23 hours)
Course Code: TGS-2022013300
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Vision Leadership
This unit teaches you how to identify trends, develop effective strategic team operational plans, modify processes to improve corporate governance.
Apply relevant critical soft skills for effective leadership, which includes effective communication, high emotional intelligence and self-improvement.
Course fees: $756.00 (w 8% GST)
Course duration: 2 Days (18 hours)
Course Code: TGS-2022015014
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Personal Effectiveness
This unit teaches you how to communicate effectively using various organisation communication channels, influence stakeholders positively and as well as developing effective leadership qualities.
Course fees: $756.00 (w 8% GST)
Course duration: 2 Days (18 hours)
Course Code: TGS-2022014997
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Optimize Customer Retention
and Revenue with
Customer Loyalty Systems
This course aims to equip learners with the skills and competencies to manage customer loyalty programmes for commercial benefits that are aligned to the consumer and privacy laws and industry standards, build customer loyalty and retention by demonstrating exemplary customer service to convert customers to brand advocates.
Course fees: $648 (w 8% GST)
Course duration: 1.5 Days (12 hours)
Course Code: TGS-2022012524
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Workplace Safety and
Health Practices
Implementation
This course intends to give training to employees in the service line, furnishing them with the vital learning and abilities to do their tasks in a protected and effective manner by adhering to safe work practices and risk control procedures. As well as equipping employees with the knowledge and abilities to place safety control measures in the workplace to build a safer and healthy work environment.
Course fees: $205.20 (w 8% GST)
Course duration: 1 Day (8 hours)
Course Code: TGS-2021004833
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
People and Relationship Management
This course will also inculcate soft skills training to alleviate learners’ emotional intelligence that is necessary to effectively resolve challenges.
Course fees: $432 (w 8% GST)
Course duration: 2 Days (16 hours)
Course Code: TGS-2021004836
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Service Planning and Implementation
Service Planning and Implementation can help learners to identify their roles in the service value chain, and the service standards in their organisation and how they can work with the team to solve service performance issues, and if necessary, to escalate accordingly.
Course fees: $216 (w 8% GST)
Course duration: 1 Day (8.5 hours)
Course Code: TGS-2021004834
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Handle Event Planning Activities
This unit covers the knowledge and application skills required to Describe types of events and styles for setting up venue, describe technical equipment required at the event Process in coordinating event planning services and regulatory compliance for an event.
Course fees: $367.20 (w 8% GST)
Course duration: 2 Days (16 hours)
Course Code: TGS-2020503819
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Visual Merchandising Presentation
To equip learners with knowledge and ability in handling merchandise, and knowledge relating to visual aspects of display, safety and organisational processes and procedures for display.
Course fees: $356.40 (w 8% GST)
Course duration: 1.5 Days (12 hours)
Course Code: TGS-2017501212
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Engage in Service Innovation
This introductory training provides learners with an overview of how organizational use service innovation to create desired customer experiences. It will provide them a better grasp of how to approach and produce unique services and concepts that will meaningfully improve and reimagine the customer journey. The goal is to establish a more sustainable and effective ecosystem for organizational success by generating an engaging user experience.
Course fees: $367.20 (w 8% GST)
Course duration: 2 Days (16 hours)
Course Code: TGS-2020512922
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Provide Product Advice
Source, develop and maintain current product knowledge. Establish customer’s requirements. Provide advice and recommend products.
Course fees: $367.20 (w 8% GST)
Course duration: 2 Days (16 hours)
Course Code: TGS-2020505434
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Perform Product Demonstration
This course equips learners with the essential technical skills and competencies to prepare for product demonstration, conduct product demonstration and elicit customer experience on the effectiveness of product demonstration.
Course fees: $432 (w 8% GST)
Course duration: 2 Days (16 hours)
Course Code: TGS-2019503357
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Essential Service Skills
This course equips participants with the essential technical skills and competencies to deliver quality service to customers by establishing customer’s requirements, recommending product and service based on customer’s needs and expectations, closing sales to create a positive customer experience while maintaining a positive image and persona when interacting with customer.
Course fees: $613.44 (w 8% GST)
Course duration: 3 Days (22.75 hours)
Course Code: TGS-2019502903
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com
Respond To Service Challenges
This course equips learners with the essential technical skills and competencies to identify triggers in the service environment that lead to service challenges, apply service recovery procedures to respond to challenging service situations and report unresolved service challenges to the appropriate relevant stakeholders.
Course fees: $432 (w 8% GST)
Course duration: 2 Days (16 hours)
Course Code: TGS-2019503356
For queries, kindly contact Damien Tay at 8587 6692 or email damien.tay@adeptacademy.com